Get In Touch

Our team is available around the clock to help with your shipping needs. We typically respond within 2 hours.

24/7 Support

General questions and shipment support

+90 538 977 68 91

Available 24/7

Sales Team

Business accounts and enterprise solutions

Supportguangzhou@gmail.com

Mon–Fri, 9am–6pm CST

Claims & Disputes

Lost or damaged package claims

Supportguangzhou@gmail.com

Mon–Fri, 9am–5pm CST

Send Us a Message

Global Offices

🇨🇳

GuangzhouHeadquarters

Room 1205, Zhongda International Business Center, Zhongshan Avenue, Baiyun District, Guangzhou, Guangdong 510000

Quick Answers

How do I track my package?

Use your tracking number on our Track page for real-time updates.

What if my package is lost?

Contact us within 30 days. We'll investigate and process your claim within 5 business days.

Can I change the delivery address?

Yes, you can redirect before final delivery using your tracking page.